We are currently offering free local Toronto pick ups at 650 King st W (King & Bathurst Downtown) Orders are typically ready within 24 hours. We will contact you directly by text or email to arrange your pick up time. We sincerely appreciate your support!
We ship within Canada. Shipping costs will apply, and will be added at checkout.
Once orders are processed it will take 5-7 business days to arrive with Canada post regular. We have expedited options available at the checkout. Delivery details will be provided in your confirmation email.
Yes! We are highly committed to sourcing our products from ethically managed and sustainably harvested suppliers. See our sustainable sourcing here.
We always aim to make sure our customers love our products. Each of our products come with a satisfaction guarantee. Please contact our customer care team at firstname.lastname@example.org
Return shipping is the responsibility of the customer.
Yes, we offer wholesale and bulk discounts. For wholesale orders, please email email@example.com. Minimum order quantities and annual purchase amounts are applicable in order to maintain active wholesale status.
See our guide on cleansing and clearing your space with Palo Santo.
We suggest trimming your wick to 1/4 before each use. This allow the candle to burn at a consistent rate.
When properly trimming your wick to 1/4" prior to each use, our candles burn for up to 80 hours. The vessel will fully burn out leaving no wax. Simply clean the jar with a cloth and use it as a vase for decor in your home!
We've designed all of our vessels to be beautiful decor additions to your home. Once you've used up your Palo Santo or Matches we offer refills so you can keep using your glass jar.
Here are a few ideas to reuse your candle jars:
Your candle will fully burn out and can simply be wiped down and washed out with soap and water. Use the jar as a flower vase or to hold your pens on your desk!
Yes, as fellow designers we love working with the trade. Simply email us to inquire about our trade program firstname.lastname@example.org